FAQ

CLIENT SERVICES

Find answers to common questions about our diamonds, Alaskan jewelry, custom design, services, shipping, and more.

About 5th Avenue Jewelers

Is 5th Avenue Jewelers family owned?

Yes. 5th Avenue Jewelers is a family owned and operated jewelry store in Anchorage, Alaska, with over 50 years of experience serving clients across the state and beyond.

What does 5th Avenue Jewelers specialize in?

We specialize in Alaskan gold nugget jewelry, gold quartz, engagement rings, certified diamonds, custom design, jewelry repair, and meaningful fine jewelry made to last.

Diamonds & Bridal

Do you carry engagement rings and bridal jewelry?

Yes. We offer engagement rings, wedding bands, bridal jewelry, and custom ring design. Our bridal selection includes classic diamond styles, designer collections, and one-of-a-kind designs created especially for you.

Do you sell certified diamonds?

Yes. We offer certified diamonds and can help you choose the right stone based on cut, shape, brilliance, proportion, and budget. Our team is here to guide you clearly through the diamond buying process.

Alaskan Jewelry

What is Alaskan gold nugget jewelry?

Alaskan gold nugget jewelry is made with genuine natural gold nuggets, giving each piece its own texture, shape, and character. No two nuggets are exactly alike, which makes every ring, pendant, bracelet, or pair of earrings truly unique.

What is gold quartz?

Gold quartz is a rare natural material where veins of gold run through white quartz. It is especially meaningful in Alaskan jewelry because it carries both natural beauty and a strong sense of place.

Do gold quartz and gold nugget pieces come with authenticity information?

Yes. Every gold quartz and gold nugget piece comes with a certificate of authenticity and a 5-year guarantee.

Custom Design & Services

Do you create custom jewelry?

Yes. We create custom jewelry using CAD/CAM and hand fabrication. Whether you are designing an engagement ring, reimagining an heirloom, or creating something entirely new, our team will help bring your vision to life.

Do you offer jewelry repair?

Yes. Our Master Bench Jewelers carefully repair and restore jewelry, including heirloom pieces. We treat each piece with care and work to return it to beautiful, wearable condition.

Do you offer jewelry appraisals?

Yes. We offer appraisal services for items purchased from our store, as well as family heirlooms. Please call or visit us for more information.

Orders, Shipping & Financing

How long does shipping take?

Many in-stock items ship within two business days, Monday through Friday. Custom and special order items may take 3–6 weeks. If you need an item by a specific date, please call us at 907-258-3635.

What is your return or exchange policy?

Unworn items may be exchanged within 15 business days. We do not offer returns. Special order items and sized items cannot be cancelled or exchanged. Items must be returned in their original packaging with the original receipt.

Do you offer financing?

Yes. We offer financing through Synchrony. Current financing options may include 12-month, 0% interest financing, subject to approved credit. Please contact us or visit the store for details.

Get in touch

Have a question about a diamond, custom design, Alaskan gold piece, repair, or order? Our team is here to help.

gold quartz

What is gold-bearing quartz?

Gold-bearing quartz is one of the world’s rarest forms of natural gold. It is found underground by hard rock miners in only a few locations in the world. This unique formation is mined 1,500 to 2,500 feet below the earth’s surface, where natural veins of gold formed under hydrothermal pressure millions of years ago.

How is gold quartz used in jewelry?

When quartz contains a rare gold dispersion, it can be transformed into an exquisite piece of jewelry. The quartz is cut into slabs to expose the natural gold veins, then hand cut and polished into stones. Each stone is set into a specific 14kt gold design to enhance the natural flow of the gold.

Why is gold quartz jewelry so rare?

Each gemstone of quartz crystal is one of a kind. The quartz comes in various colors and may contain other minerals, but pearl white quartz is considered the most desirable and is used in our jewelry. Most people have never seen gold quartz, making it a unique and meaningful gift.

What is a natural gold nugget?

Gold forms naturally in quartz deposits within the earth. When erosion takes place, exposed veins of gold break off and wash into rivers and streams. The movement of the water tumbles the gold against sand and rocks, forming a natural gold nugget with its own texture, shape, and character.

How pure are natural gold nuggets?

Natural gold is found by miners and left in its natural form, unaltered by man. Natural gold nuggets average 22kt, or about 90% pure. By comparison, 10kt gold is 41% pure and 14kt gold is 58.5% pure.

What makes a gold nugget valuable?

Natural gold nuggets are valued for their rarity, purity, shape, size, and character. Their high purity gives them a rich luster and color. The larger the gold nugget, the rarer it is — a one-ounce nugget is now considered as rare as a five-carat diamond.

gold NUGGETS

What is a natural gold nugget?

A natural gold nugget is a piece of gold formed in the earth and shaped over time by nature. As gold breaks away from quartz deposits, it can wash into rivers and streams, where water, sand, and rock naturally tumble it into its own texture, shape, and character.

How are natural gold nuggets formed?

Gold forms naturally in quartz deposits deep within the earth. Over time, erosion exposes veins of gold, causing pieces to break away and move into rivers and streams. The natural motion of the water smooths and shapes the gold, creating the unique form of a natural gold nugget.

Why is gold nugget jewelry so special?

Gold nugget jewelry is special because no two natural nuggets are ever exactly alike. Each nugget is left in its natural form, unaltered by man, giving every ring, pendant, bracelet, or pair of earrings a rare and one-of-a-kind character.

How pure are natural gold nuggets?

Natural gold nuggets average around 22kt, or approximately 90% pure. This is much higher than traditional 10kt gold, which is 41% pure, or 14kt gold, which is 58.5% pure. Depending on the river, stream, and mineral mix, gold nuggets can range from 70% to as high as 95% pure.

What makes a gold nugget valuable?

A gold nugget’s value is based on its rarity, purity, size, shape, and natural character. Nuggets with higher gold content, rich color, strong luster, and distinctive form are especially desirable. Larger nuggets are increasingly rare and are sold at a premium.

Are large gold nuggets rare?

Yes. The larger the gold nugget, the rarer it becomes. A one-ounce gold nugget is now considered as rare as a five-carat diamond, making fine natural gold nuggets highly collectible as well as beautiful in jewelry.